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From contacting a member of our sales team to receiving more product and account support, we are here to help.
Email us: sales@thermapen.co.uk
Or phone us during office hours: 01903 202151
Alternatively, use our live chat during office hours (click the green button on the right hand side of the screen) (live chat requires cookies to be accepted, reset your choices here)
Brilliant Customer Service
We bought a cooking thermometer years ago. It needed a replacement battery. I could not remove the cover, made a mess of the slot you are supposed to use to twist the cover off. I called the company, spoke to a human being right away. They told me to send it to them. I did and they sent a replacement, no quibbles. Why can't all companies be like this?
Stirling
Great Products, Excellent Customer Service
Ordered a replacement thermapen direct from thermapen.co.uk. Actual products, usual excellent quality. Slight issue with order received, but customer service from them was excellent, and it was sorted promptly and helpfully.
Sarah
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