ETI Manufactured Products - 2 Year Guarantee

These instruments carries a two-year guarantee against defects in either components or workmanship. During this period, products that prove to be defective will, at the discretion of ETI, be either repaired or replaced without charge. This guarantee does not apply to sensors/probes, where a six-month period is offered. The product guarantee does not cover damage caused by fair wear and tear, abnormal storage conditions, incorrect use, accidental misuse, abuse, neglect, misapplication or modification. Full details of liability are available within the Thermapen Terms & Conditions page. In line with our policy of continuous development, we reserve the right to amend our product specification without prior notice.

Non-ETI Manufactured Products - 1 Year Guarantee

These products carry a one-year guarantee against defects in either components or workmanship. During this period, products that prove to be defective will, at our discretion, be either repaired or replaced without charge. The product guarantee does not cover damage caused by fair wear and tear, abnormal storage conditions, incorrect use, accidental misuse, abuse, neglect, misapplication or modification.  Full details of liability are available within our Terms & Conditions of Sale, here. In line with our policy of continuous development, we reserve the right to amend our product specification without prior notice.

EMC/RFI

Instrument performance may be affected if operated within a high frequency radio field, such as near a mobile phone, or if subjected to an electrostatic shock.

 

Nothing in these conditions will reduce your statutory rights relating to faulty or misrepresented goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau.  

Claims under warranty, or complaints as to products and services should be addressed to ETI, Easting Close, Worthing BN14 8HQ

 


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