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5/5
Brilliant customer service
We bought a cooking thermometer years ago. It needed a replacement battery. I could not remove the cover, made a mess of the slot you are supposed to use to twits the cover off. I called the company, spoke to a human being right away. They told me to send it to them. I did and they sent a replacement, no quibbles. Why can't all companies be like this?
Stirling
5/5
Great products, excellent
customer service
Ordered a replacement thermapen direct from thermapen.co.uk. Actual products, usual excellent quality. Slight issue with order received, but customer service from them was excellent, and it was sorted promptly and helpfully.